Speakers

We are your growth based agency built for the now, built for great customer experiences.

Two years ago, The Customer Experience Agency was founded, a company built by customer experience leaders, marketing professionals and conversational architects. They develop strategies and execute pilots with a focus on Customer Experience Design, Performance Marketing and Partner Experience.

“It’s great to provide tangible value for big global retail companies and brands with the experience of actually doing it ourselves in our previous corporate lives. Shifting away from siloed customer insights to a culture of multi-disciplinary teams that work on customer centricity.”

The surprising way to connect your employees, grow your advocates and boost your visibility online.

Social Seeder combines a digital platform and proven methodology to enable companies to energize employees and activate communication throughout their networks.

SIT – The Company When you meet SIT – Systematic Inventive Thinking, those “inside the box” people from Tel Aviv – the start-up capital of Israel, you can expect something completely different. In fact, SIT is causing nothing less than a cognitive about turn in creative thinking in a world fostered on brainstorming and “outside the box” thinking. SIT has built a global reputation helping multinationals, brand leaders and social organizations achieve their business and social goals by applying its acclaimed “inside the box” innovation methodology. Organizations have been able to grow their business from within, using just their core competencies and existing resources. SIT are giving companies the ability to “Innovate on-Demand™” by bringing a proven, structured methodology to innovation. SIT Ltd. is a privately owned innovation company headquartered in Tel Aviv, Israel, with offices and affiliates in India, Colombia, Germany and the USA. Since 1996, they have worked with virtually every sector of business and industry in more than 65 countries in North and South America, Europe, Africa, Southeast Asia, Australia and the Middle East.

We are an established leader in disruptive innovation, partnering with companies to create thriving new business innovations that propel economic growth. Since 1972, we have served as a beacon of innovation for organizations pursuing uncharted territory to accelerate growth and improve life experiences. From our 60,000 square foot innovation center in Cleveland, Ohio, we have created or designed hundreds of products in the consumer, healthcare and business products sectors. The longest standing design collaborative in the world, we employ thoughtfully creative Vertical InnovationTM approach that is truly transformative.

Advisian understands your specific commercial, technical and collaboration challenges – proudly accessing decades of project and business experience to provide informed advice and ensure strategic, practical and commercially-orientated solutions.
As the independent consulting arm of Worley, we provide a true end-to-end offering for clients, with approximately 3,000 consultants across 25 countries integrating strategy, management and technical consulting expertise with deep domain knowledge, backed by real-world experience

At Oracle our mission is to help people see data in new ways, discover insights, unlock endless possibilities. In recent years, organisations have started to understand the importance of Customer Experience (CX) as a key differentiator. Driving this is the “Experience Economy,” a dramatic shift in the power that consumers have that is inspiring companies to rethink, retool, and revamp CX in entirely new ways. In many cases, companies are still thinking of CX in a silo, trying to source best-of-breed applications from different players and acting as a system integrator to put it all together. In order to compete in the Experience Economy, organisations must place customer experience data at the core of their business model and orchestrate data flows from all interaction points. As a customer obsessed data company, we take a Data-First Approach to New Customer Experience Innovations, the Oracle CX Cloud (including leading solutions such as Marketing Cloud, Eloqua, Bluekai, Sales Cloud and Service Cloud to name a few) help brands unify customer data, personalise interactions and win more business.

At PwC, our purpose is to build trust in society and solve important problems. We’re a network of firms in 158 countries with more than 250,000 people who are committed to delivering quality in assurance, advisory and tax services. Find out more and tell us what matters to you by visiting us at www.pwc.be

SPARQ360 helps midsize and large organizations around the World to better utilize the COLLECTIVE INTELLIGENCE in their organization and their network to become best in class, agile, innovative and leaders in their industry or sector. Our services support successful People engagement, Innovation, Continuous Improvement, Change management, Program evaluations and Supply Chain Optimization. The SPARQ360 Value Circle provides a unique suite of integrated end to end solutions that include ENGAGEMENT & DIALOGUE to listen well to the suggestions of your large and worldwide spread organization, IDEATION to generate specific ideas and solutions and use all knowledge of your crowd and REALIZATION to make it happen. Our experienced people, certified global processes and unique technology provides solutions that you won’t find anywhere else in the market. With offices and teams in the USA, Germany and the Netherlands, we successfully supported many midsize and large organizations in sectors as Healthcare, Private Equities, Industrial & Manufacturing, Government and Public organizations to realize large improvements in productivity quality, culture & motivation and process and product innovations.SPARQ360

Atos Consulting is the leading global business and IT consultancy part of Atos, the international listed IT service provider and global IT partner for the Olympic Games. We have established our position as the trusted partner for our clients’ digital transformation, with the resources, scale and know-how that our clients need. Atos Consulting has extensive experience in organizational and process optimizations in order to reach your goals and become future proof. The recently upgraded Business Performance Improvement approach provided the basis for numerous optimizations in the industrial, financial, public, European, Telecom and Utilities sector for all organizational departments.Atos Consulting

PeopleSmart provides innovative learning solutions through a dedicated network of 60+ consultants working globally, providing Consulting, Coaching and Learning Services to a variety of clients in a wide range of languages. Our consultants are multi-cultural and well-traveled with successful track records in business. They take pride in delivering what they offer with passion, enthusiasm and professionalism. Transforming leaders and the workplace can be complex and demands careful people management. PeopleSmart supports companies through such transitions by offering practical, easy to implement and effective interventions. Why use PeopleSmart? 1. Our Agile Approach focuses on experiential learning that creates both cognitive and emotional engagement and impact. 2. Partnership for Design and Delivery; we have extensive experience of co-designing and co-delivering multi-faceted solutions with our clients, 3. Global Reach: PeopleSmart has global delivery and coaching capabilities in over 20+ languages. 4. Return on Investment (ROI) Our client loyalty index of 92% shows that our clients appreciate the value they get from working with PeopleSmart. Contact Chris Pether (cpether@peoplesmart.fr) or Michael Banks (mbanks@peoplesmart.fr) for more information PeopleSmart

h&z Management Consulting stands for consulting with head, heart, and hand. Together with our clients, we develop individual concepts worldwide and implement them together. h&z is one of the leading business consultancies for excellence and transformation, focusing on the areas of Procurement & Supply Chain, Technology & Innovation, Sales & Service, as well as Strategy & Business Optimization. Additionally, the h&z Business Academy develops qualification programs and offers concrete training courses for client employees. International corporations and renowned mid-sized companies have been among h&z’s clients for more than 20 years. h&z is a member of the Transformation Alliance – an association of independent European strategy and management consultancies with over 600 consultants and 19 offices worldwide. for more information h&z Management Consulting